At our service, we are deeply committed to maintaining your privacy and protecting your data with the utmost care. This Privacy Policy is designed to transparently explain how we handle personal information in accordance with a variety of global privacy standards, including those from Canada (PIPEDA), Quebec (Law 25), the European Union (GDPR), Brazil (LGPD), California (CCPA/CPRA), Colorado, Utah, Connecticut, Virginia, and South Africa (POPIA), among others.
This policy serves as a guideline for how we process personal data when you engage with our services through our website, applications, or other offerings. Please be aware that this policy does not apply to external platforms, applications, products, or services that may link to or from our platform, each of which has its own privacy practices.
Our processing activities cover a range of interactions, such as when you use our applications and services with valid credentials, visit any of our websites that reference this Privacy Policy, interact with us via communications like newsletters, emails, phone calls, or text messages/SMS, and more.
We collect various categories of personal data to deliver our services effectively. This includes but is not limited to:
- Account details to manage user access and preferences
- Payment information for processing transactions securely
- Financial records for accounting and auditing purposes
- Purchase history to provide tailored services or offers
- Mobile device identifiers for optimizing mobile experiences
- Location data to enhance location-based services
- Feedback to improve our products and services
- Social media details if you choose to connect with us on these platforms
- Product information to assist with service delivery and support
This personal data is primarily collected directly from you through your interactions with our services, as well as through automated tools that help us understand how our services are used. In some cases, we may also receive data about you from third parties, subject to their own privacy policies.
We use cookies to improve your experience on our website and to track user analytics for better service offerings. These cookies can be categorized as Strictly Necessary, Preference, and Analytics, and users have the option to manage or disable non-essential cookies via our Cookie Manager tool.
We keep your personal data only as long as it is necessary for the purposes for which it was collected. Once we no longer need to retain your data for legal reasons or to fulfill a service commitment to you, we take steps to delete or anonymize it in a secure manner.
To ensure your personal data remains confidential and secure, we implement robust organizational safeguards and security measures. This includes using encryption where appropriate and working with third parties that are committed to processing your data safely.
We recognize the importance of protecting children’s privacy. Therefore, we do not knowingly collect personal data from individuals under 18 years of age without verifiable parental consent.
As a user of our services, you have rights under various privacy laws regarding your personal data. Depending on where you are located, these rights may include accessing your data, rectifying inaccuracies, having your data erased or restricted, obtaining a copy of your data, objecting to certain processing activities, and withdrawing consent at any time without affecting the lawfulness of processing based on consent before its withdrawal. To exercise these rights, please reach out to our privacy team through the contact information provided.
We may update this Privacy Policy from time to time in response to legal, regulatory, or operational changes. Any changes will be posted on our website for your review and understanding.
Should you have any questions, wish to unsubscribe from our communications, or need assistance with data-related matters, please do not hesitate to contact our privacy team at the email address provided. We are here to help and ensure that your concerns are addressed promptly and effectively.